Google Nexus One

Cost of Google Nexus vs. iPhone, Droid and PalmPre

Google ignored the iPhone-shaped elephant in the room when it unveiled its Nexus One phone, depicting iPhone users as tiresome nerds.

Nexus One

The front view of the Google Nexus One, as unveiled on January 5th, 2010.
Manufacturer	HTC Taiwan(Designed and branded by Google)
Type	Candybar smartphone
Release date	January 5, 2010
Introductory price	$529 unlocked $179 with 2 year contract[1]
Operating system	Android 2.1 (Eclair)
CPU	1 GHz Qualcomm QSD 8250 Snapdragon
Storage capacity	Flash memory: 512 MB microSD (Class 2) slot: 4 GB included, expandable up to 32 GB
Memory	512 MB DRAM
Display	480 x 800 px, 3.7 in (94 mm), 252.15 ppi, 3:5 aspect ratio, WVGA, AMOLED with 100,000:1 contrast ratio and 1 ms response rate [2]
Input	Capacitive touchscreen display, trackball, headset controls, proximity and ambient light sensors, 3-axis accelerometer, digital compass
Camera	5.0 megapixel with video (720 x 480 px at 20 fps or higher), geotagging, LED flash and auto focus [2] Audio - 20 hours Video - 7 hours Idle - 290 hours (2G), 250 hours (3G) Talk time - 10 hours (2G) or 7 hours (3G)
Connectivity	Wi-Fi (802.11b/g/n), Bluetooth 2.1+EDR, Micro-USB, A-GPS Quad band GSM 850 900 1800 1900 MHz GPRS/EDGE and Tri band UMTS 900 1700 2100 MHz HSDPA/HSUPA[2][3]
Online services	Android Market
Dimensions	119 mm (4.7 in) (h) 59.8 mm (2.35 in) (w) 11.5 mm (0.45 in) (d)
Weight	130 g (4.6 oz) with battery, 100 g (3.5 oz) without battery

Google, Purveyor Of The Nexus One Smartphone

The Nexus One is an important milestone in the smartphone market. This is a software company, frustrated with making compromises with hardware manufacturers, that has taken the product bull by the horns. HTC makes the phone, but the branding is mostly Google and it’s clear that they directed every aspect of the development of this phone. It’s Google’s vision of the perfect Android device, from the huge and beautiful screen and massively fast Snapdragon processor to the software elegance of Google Navigation, Live Wallpaper and the Voice Keyboard. When combined with Google Voice there is no phone on the market today that can touch the Nexus One.

Unlike previous Android phones, and I’ve used most of them, the Nexus One has no obvious flaws or compromises. The phone is the state of the art in mobile, and I will use it happily. Until, as I always say, something better comes along.

Google Nexus One Problems: Support Forums Failing?

Google is struggling to provide adequate customer service for the Nexus One (aka Google phone), according to reports. The Google Mobile forums are brimming with unanswered queries and problems, as customers turn to Google itself for support.

One recurring issue in the forums is a problem with the phone either not switching to 3G or switching back and forth between 3G and EDGE too frequently — it’s not clear if this is a significant issue or if the complaints are just a symptom of Google’sGoogleless-than-stellar customer support.

Google appears to be only accepting e-mail customer queries, to which it pledges to reply in one to two days — far too long, say most people who are complaining online.

Many people are also turning to T-Mobile and HTC, but getting little help there. T-Mobile is often referring people back to either Google or HTC for answers to questions. HTC is often referring people back to T-Mobile, according to complaints online.

Google appears to acknowledge the issue. Google Android lead Andy Rubin admitted in an interview at CES: “We have to get better at customer service.”